Features
Discover our features to see how they can help your business grow smarter
Make running a business easier by saving time
Yenom Suite is designed to streamline your business, automating the repetitive tasks that slow you down so you can focus on growth. With built-in tools for client follow-ups, meeting confirmations, and voicemail management, you'll never miss a beat—redirecting calls to your website and setting up custom responses with ease. Plus, our package includes 4 pre-built automations to get you started from day one, simplifying your processes instantly.
Stay ahead of the curve with cutting edge AI technology
The AI-powered chatbot handles customer inquiries 24/7, providing fast, accurate responses to FAQs, while our social media scheduler boosts engagement by posting at peak times, driving more organic traffic to your brand. Our Reviews AI goes a step further by automatically crafting personalised replies to every review, making your clients feel appreciated while enhancing your online reputation.
Show off your excelence and gain trust
Our custom google review survey makes gathering Google reviews effortless by guiding satisfied clients to leave a review, while capturing private feedback from less happy customers without leaving a negative review, allowing you to continuously improve and also maintain a strong image online. The email marketing platform works seamlessly alongside these tools, reactivating old clients with targeted campaigns that boost both bookings and reviews.
Manage growth effectively while scaling your business
With pipeline management software that tracks leads across every funnel and an intuitive calendar system that handles appointment bookings and automated reminders, you'll have everything you need to keep your operations running smoothly. Yenom Suite turns your everyday tasks into automated processes, freeing you up to focus on delivering a better customer experience and growing your business—all within one cohesive platform.
See some of the main features you will unlock with your Yenom Suite subscription below!
With everything on one platform, you’d be amazed at how seamlessly the features work together. Automations tied to your Yenom Suite calendars can trigger appointment reminders, re-booking emails, and even Google review requests to boost appointments and reviews without any extra effort. Also, the pipeline management helps to manage clients while you grow so you can continue to scale effectively and efficiently.
Workflow Automations
Your business, on autopilot.
Take the heavy lifting off your shoulders.
Send appointment reminders, get more Google reviews, rebook requests & more, all without lifting a finger! Our workflow builder eliminates tedious manual tasks so you do more of what you love and less of what you don't!
Voicemail Assistant
Avoid losing sales while you're away
Tired of missing out on client calls when you're busy?
Our Missed Call Text Back feature automatically responds to missed calls with personalized messages, ensuring no lead goes unanswered. You can also set your number to go straight to voicemail when customers call you and add a custom voicemail message directing them to your website.
Conversations AI
Deal with clients automatically
Can't reply to all customer requests quick enough?
Our conversations AI chatbot can handle customer queries and provide instant answers for your clients. You can feed it FAQs and answers, and it can also scrape any website or URL for relevant information. Test the chatbot to ensure accuracy, and tweak any inaccurate replies to ensure it gives customers the right information. Connect it to multiple channels e.g. instagram, facebook, SMS and even your website's chat widget.
Calendars
Allow clients to book appointments easier
Simplify booking for clients to boost appointments.
Our campaigns let you effortlessly send messages to any contact lists you already have and new contacts collected from your website. Use targeted campaigns to re-engage previous clients or attract new ones, boosting your business with timely offers and discounts.
Pipeline Management
Organise clients from each pipeline
Track and manage leads easily.
Our pipeline management allows you to organise leads into custom pipelines and stages. You can easily add or remove clients from different stages manually or by using automations. Track each client’s journey, follow up at the right time and see the value of each stage to help make data-driven decisions for different marketing campaigns.
Reviews AI
Show clients that their words matter
Struggling to keep up with review responses?
Our Reviews AI takes care of this for you, automatically crafting personalised replies to each review based on its context, not just generic responses. It can also operate in suggestive mode, generating thoughtful replies that you can easily edit and post manually. Show your customers you value their feedback, and keep your online reputation strong without the hassle.
Google Review Survey
Boost Your Google Positive Reviews
Want to enhance your online reputation?
Our survey asks for a star rating out of 5, then redirects only the clients who rate you 4 or 5 stars directly to your Google profile to leave a google review. Those who rated your services 3 stars or below will still be asked for their feedback which will be sent to you, so you can still improve without your online reputation suffering.
Email Marketing
Send Bulk Email
Campaigns
Want to simplify your marketing?
Our campaigns allow you to easily send messages to your contact lists from your Yenom Suite account. You can import existing contacts or create new ones through the chat widget, appointment bookings and form submissions. Use targeted campaigns to re-engage past clients or attract new ones, increasing booked appointments. You'll also have access to an email template that offers discounts for leaving a review, helping boost your reviews and bookings with the incentive.
Conversations Tab
Stay on top of your clients messages
Overwhelmed by messages from multiple channels?
Our Conversations Tab centralises all your customer interactions from Instagram, Facebook, your website’s chat widget, SMS, and email into one easy-to-manage inbox. No more juggling platforms! Read and respond to every message directly within the tab, avoiding doomscrolling when checking social media and keeping your responses timely and consistent across all channels.
Social Media Scheduler
Simplify your social media strategy
Looking to grow on social media with less effort?
Our Social Media Scheduler lets you plan and schedule posts to go live at peak times, boosting engagement when your audience is most active. Stay ahead of your social media game and maintain a consistent online presence without the daily hassle of manual posting.
Customer Support
Make adopting a new software easy
Worried about integrating a new software?
Our Customer Support options make it easy to get the help you need. Send us an email, use our AI chatbot for quick answers via SMS, or book a 15-minute Zoom meeting to dive deeper into any issues. Whatever your preference, we’re here to ensure your experience is smooth and stress-free.
